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Quoted from
Sify News
 CHENNAI: Information technology major Tata Consultancy
Service (TCS) has gone in for a reorganisation of its Chennai
operations.
The Chennai centre will now have solution centres for each
vertical. It has identified six core verticals, namely health
and government, insurance, telecom, retail, travel and
hospitality and BFSI (banking, financial services and
insurance), according to Ravi Viswanathan, Vice-President of
its Chennai operations.
Mr. Viswanathan said that each core vertical would act as an
independent business unit and run by separate business unit
managers. The revamp was done mainly to focus on each
vertical effectively.
The reorganisation of verticals would improve the operational
logistics. All the business unit managers would report to the
centre heads, who would decide on the delivery issues of the
clients. TCS, at present, had six delivery centres across the
country — Chennai, Mumbai, Bangalore, Hyderabad, Kolkata and
New Delhi.
Mr. Viswanathan said most of the vertical practices such as
telecom, health, BFSI, travel and hospitality were incubated
in Chennai. The Chennai centre contributed nearly 25 to 30
per cent of the total revenue of TCS.
TCS, which had housed its operations in over 1.3 million sq.
ft. across Chennai, planned to complete its Siruseri campus
by the end of next financial year. The Chennai centre was
planning to recruit 3,000 professionals in the current year
and this would be part of the 13,500 people that TCS as a
whole planned to recruit, he added. It was planning to expand
its operations in Coimbatore in a big way, he added.
BPO to be expanded
TCS, which was an early entrant in Business Process
Outsourcing (BPO), was planning to expand its BPO businesses
in a big way. It had leased a new facility at Velacheri in
Chennai for setting up its BPO centre. The new facility had
been leased for four years from the Chennai-based builder
Real Value Promoters.
The 2.5-lakh sq feet would house 2,000 professionals to
handle all core verticals from both back- and front-end. It
would also have both call centres and back-end offices. At
present, the BPO segment had 800 professionals in Chennai.
TCS had recently created innovalab, a new engine to
accelerate innovation across industry domains and foster an
innovative environment for ideation that helped turn emerging
technologies into successful business results, said Mr.
Viswanathan.
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