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Profile and Products
We are India's pioneer & leader in Internet, Networking and
e-Commerce services, and the first Indian Internet company to
be listed on the Nasdaq National Market in the US. We provide
integrated end-to-end solutions for both corporates &
consumers, with a range of products and services delivered
over a common Internet backbone infrastructure.
Everything that Sify has done or achieved since we began
commercial operations in April 1998 stems from our Purpose
and Vision. A key aspect is Sify being an enabler and
catalyst of the Internet for positive change in India- a
responsibility that we continue to carry.
Sify began by developing India's first TCP/IP network and
offering multiple services on a common backbone
infrastructure for an integrated Internet, networking and
eCommerce business model. This was the first such business
model in the world, and appropriate for catalyzing the growth
of the Internet and networking in an infrastructure starved
market. It also enabled a virtuous cycle, where each business
supported the other, while catalyzing the market to growth.
Fortune magazine, in their December 2000 issue, selected Sify
(then Satyam Infoway) as one of the world's ten hot
technology companies to watch out for based on this
innovative business model! From the start of commercial
operations in April 1998, Sify has become the market leader
in most lines of business, winning global recognition for its
expertise, performance, customer focus and standards along
the way. In doing this, Sify pioneered services and set
standards for the Industry in diverse areas.
Sify is a leader in every line of business and has won
national and international recognition for both market
leadership and the quality of our services. We are unmatched
in Internet and network services expertise and technology,
with the best tools, software and processes in the business.
Corporate Networking Services:
Sify pioneered corporate networking services in the country
and helped revolutionize business computing in India, with
interconnectivity between multi-location offices, flexibility
of platforms, applications software and smooth transfer of
data for corporates.
Sify is India’s only ISO 9001:2000 certified service provider
for network operations, data center operations and customer
support and has been certified ISO 9001:2000 for provisioning
of VPNs, Internet bandwidth, VoIP Solutions and integrated
security solutions.
Recently, Sify was awarded the prestigious Frost & Sullivan
Market Leadership Award for IP VPN markets for the year 2003.
Network, Data center and Customer Care certified ISO
9001/2000:
The company's Network services, Data Center Operations and
Customer Relationship Management processes have been
certified ISO 9001:2000. Sify is the first and only company
to receive this certification. This certification comes as a
validation of trust placed in the company by over 650
corporate customers, who run their business critical
applications as diverse as SAP, BAAN, Oracle, CRM and ERP
solutions on Sify's backbone network.
First World-Class Level 3 Hosting Centres in India:
To enable world class hosting services in India, Sify
commissioned the country's first Level 3 Internet Data Center
of 20,000sq feet at the Vashi Infotech Park, Navi Mumbai in
September 2000.Sify now has a second such center in Chennai,
as well as distributed hosting in the main cities across the
country.
The company was awarded the Frost & Sullivan Marketing
Engineering Award for Business Development for 2001 in Data
Center markets for its innovative approach to developing the
market. Today, Sify is the only company in the country to
offer Disaster Recovery and Business Process Continuity
between its two major Level 3 data centres in Vashi and
Chennai. Sify also offers these services to overseas clients
with the increasing availability of quality international
bandwidth.
Consumer Services:
Broadband connectivity for consumers:
After successfully launching broadband connectivity services
for corporate services, Sify launched broadband services for
the residential segment using fixed wireless broadband
technology- the first ISP in India to make available such a
service to it's consumers. Sify, is now a leading provider of
broadband services in India, both directly and through cable
operators, and currently has over 62,000 home users for the
service.
Making the Internet available to the masses: cyber cafes
In keeping with its purpose of empowering Indians with the
Internet, Sify launched the iWay chain of cyber cafes across
many cities in India. This initiative is helping bridge the
digital divide with an ever-increasing number of Indians
accessing the Internet for information, communications and
entertainment in a cost-effective manner. Thousands of users
from over 2000 I-way cyber cafes across 69 cities in the
country use this service, with more planned as the demand for
them increases. iWays have redefined the standards for
branded cyber café chains, with standardized,
air-conditioned, well-designed interiors, with broadband
connectivity and promoted as a branded service.
Sify Online - Dialup Internet Access
To ensure easy and reliable Internet Access, Sify has
established a world-class network using the best of the
equipment manned by a highly trained group of engineers. An
ISO 9002 certified Customer Care Centre is also available
around the clock to provide any assistance required. In
addition, the Sify Online Internet connection comes with a
unique dialer called Intellidial. Sify has also set up
International Gateways and continually adds
bandwidth to ensure faster downloads. Thousands of digital
access lines enable Sify users get connected to the network
easily.
Empowering consumers online:
In addition to connecting consumers to the Internet, Sify's
leading consumer portal, www.sify.com, provides them with
tools and channels to improve the quality of their lives.
This spans the basic communication and search tools including
email, messaging, chat, greetings, a search engine to jobs,
travel, online portfolio management, personal finance,
shopping, interior decorating, cars, sports, the news and
much more.
Today, not only is the portal used by thousands of people, it
is earning Sify as much revenue as a good business magazine
in India does.
Global Infrastructure Management Services:
Based on its rich experience in India, Sify has launched
global Infrastructure Management Services aimed at
international corporations having global IT infrastructure.
Sify’s services include remote monitoring and management of
networks, servers, applications and managed security
services. Sify’s services are based on a customized on-site /
off-shore delivery model that aims at minimizing the risks of
off-shoring infrastructure management processes while
achieving targeted objectives such as cost savings, process
improvement and service level enhancements. Sify’s
infrastructure management services use best-of-breed carrier
class network operations and conform to the highest global
standards. Sify’s service tools and processes are ITIL
compliant.
Sify’s services include the monitoring of critical elements
of a company’s IT infrastructure such as servers,
applications, routers, switches, caching servers, load
balancers and any other SNMP compliant device. From its
global operations center in Chennai, Sify will remotely
monitor network infrastructure, provide incident alerts and
reports, send periodic reports on the health of network
infrastructure, and online reports through its service
portal. Sify’s service portal allows customers to monitor
information on their infrastructure in real time- building
customer confidence and trust.
E Learning for corporates and consumers:
Sify eLearning is a comprehensive eLearning Solutions
provider and brings world-class technology, tools and content
services to customers both in India and abroad with tie-ups
with world leaders. Sify eLearning’s services are targeted at
corporates, educational institutions and eLearning companies.
It offers a gamut of services, which include – Custom content
and courseware development, performance consulting,
simulation based training, and Learning Management Systems
implementation. Our competencies in content development
include instructional design, multimedia development, quality
assurance, and compliance with content standards like AICC
and SCORM.
Contact Information
Sify Limited
II Floor, Tidel Park,
No.4, Canal Bank Road,
Taramani, Chennai - 600 113,
India.
Phone: +91 44 2254 0770-77
Fax: +91 44 2254 0771
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