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Could you
explain the company’s organizational structure?
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What is the
organization’s plan for the next five years, and how
does this department or division fit in?
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What
specific skills from the person you hire would make
your life easier?
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Will we be
expanding or bringing on new products or new services
that I should be aware of?
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What are
some of the problems that keep you up at night?
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What are
some of the skills and abilities you see as necessary
for someone to succeed in this job?
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What would
be a surprising but positive thing the new person could
do in first 90 days?
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What
challenges might I encounter if I take on this
position?
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How does
upper management perceive this part of the
organization?
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What are
your major concerns that need to be immediately
addressed in this job?
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What do you
see as the most important opportunities for improvement
in the area I hope to join?
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What are
the attributes of the job that you’d like to see
improved?
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What are
the organization’s three most important goals?
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What is
your company’s policy on attending seminars, workshops,
and other training opportunities?
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How do you
see this position impacting the achievement of those
goals?
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What is the
budget this department operates with?
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What
attracted you to working for this organization?
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What
committees and task forces will I be expected to
participate in?
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What have
you liked most about working here?
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How will my
leadership responsibilities and performance be
measured? By whom?
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What are
the day-to-day responsibilities I’ll be assigned?
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Are there
any weaknesses in the department that you are
particularly looking to improve?
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What are
the department’s goals, and how do they align with the
company’s mission?
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What are
the company’s strengths and weaknesses compared with
the competition? (name one or two companies)
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How does
the reporting structure work here? What are the
preferred means of communication?
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What goals
or objectives need to be achieved in the next six
months?
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Can you
give me an ideal of the typical day and workload and
the special demands the job has?
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This a new
position. What are the forces that suggested the need
for this position?
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What areas
of the job would you like to see improvement in with
regard to the person who was most recently performing
these duties?
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From all I
can see, I’d really like to work here, and I believe I
can add considerable value to the company. What’s the
next step in the selection process?
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How does
this position contribute to the company’s goals,
productivity, or profits?
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What is
currently the most pressing business issue or problem
for the company or department?
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Would you
describe for me the actions of a person who previously
achieved success in this position?
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Would you
describe for me the action of a person who previously
performed poorly in this position?
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How would
you describe your own management style?
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What are
the most important traits you look for in a
subordinate?
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How do you
like your subordinates to communicate with you?
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What
personal qualities or characteristics do you most
value?
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Could you
describe to me your typical management style and the
type of employee who works well with you?
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Corporate
culture is very important, but it’s usually hard to
define until one violates it. What is one thing an
employee might do here that would be perceived as a
violation of the company’s culture?
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How would
you characterize the organization? What are its
principal values? What are its greatest challenges?
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How would
you describe the experience of working here?
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If I were
to be employed here, what one piece of wisdom would you
want me to incorporate into my work life?
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What are a
couple of misconceptions people have about the company?
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Work-life
balance is an issue of retention as well as
productivity.
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Can you
talk about your own view of how to navigate the
tensions between getting work done and encouraging
healthy lives outside the office?
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How does
the company support and promote personal and
professional growth?
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What types
of people seem to excel here?
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Every
company contends with office politics. It’s a fact of
life because politics is about people working together.
Can you give me some exams of how politics plays out in
this company?
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What have I
yet to learn about this company and opportunity that I
still need to know?
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I’m
delighted to know that teamwork is highly regarded. But
evaluating performance of teams can be difficult. How
does the company evaluate team performance? For
example, does it employ 360-degree feedback programs?
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What are
the organization’s primary financial objectives and
performance measures?
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What
operating guidelines or metrics are used to monitor the
planning process and the results?
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To what
extent are those objectives uniform across all product
lines?
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How does
the company balance short-term performance versus
long-term success?
-
What kinds
of formal strategic planning systems, if any, are in
place?
-
Can you
describe the nature of the planning process and how
decisions concerning the budgeting process are made?
-
Can you
identify the key corporate participants in the planning
process?
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How often
and in what form does the company report its results
internally to its employees?
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In the
recent past, how has the company acknowledged and
rewarded outstanding performance?
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What are
the repercussions of having a significant variance to
the operating plan?
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Are
budgeting decisions typically made at corporate
headquarters, or are the decisions made in a more
decentralized fashion?
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I’m glad to
hear that I will be part of a team. Let me ask about
reward structures for teams. Does the company have a
formal team-based compensation process?
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Is the
company more of an early adapter of technology, a first
mover, or is it content to first let other companies
work the bugs out and then implement a more mature
version of the technology?
-
How does
the company contribute to thought leadership in its
market?
-
How
advanced is the company’s commitment to knowledge
management?
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I was
pleased to hear you describe the company’s branding
strategy.
-
How does
branding fit into the overall marketing mix?
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How does
this position contribute to the company’s goals,
productivity, or profits?
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According
to (name source), your principal competitor, Brand X,
is the best-selling product in the space. What does
Brand X do better than your product?
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Business
Week magazine ranks the company second (or whatever) in
its industry. Does this position represent a change
from where it was a few years ago?
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How
accessible is the CEO (name him or her) to people at my
level of the organization?
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Does the
CEO (name him or her) publish his or her email address?
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I
understand that the CEO is really approachable. Are
there ground rules for approaching him or her?
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Staff
development is mentioned in your annual report as a
measure on which executives are evaluated. What kinds
of training experiences might I expect?
-
Is the
department a profit center?
-
Can you
please tell me about the people who will look to me for
supervision?
-
Would I
encounter any coworker or staff person who’s proved to
be a problem in the past?
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What
happened to the person who previously held this job?
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The
incumbent was dismissed? How could the problems have
been avoided?
-
The
incumbent was promoted? I’m delighted to hear it. Would
it be possible for me to talk to him or her?
-
What is the
company customer-service philosophy?
-
Could you
tell me about a time when the team/company went out of
its way to provide knock-your-socks-off service?
-
The best
companies rely on rich customer data to fuel
personalized content and services. How is the company
doing in personalizing its offerings?
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Customers
are expecting companies to protect their data. Does the
company have a privacy policy for its Web initiatives,
and how does the company balance the momentum for
ever-increasing personalization with rising concerns
for privacy?
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How
empowered are employees? How much of the company’s
money can your people (including the ones with
single-digit pay grades) spend on their own
recognizance to satisfy a customer or address a
work-process issue?
-
How often
would I come into direct contact with real, living,
breathing, paying customers?
-
What are
the success factors that will tell you if the decision
to bring me on board was the right one?
-
To make our
working relationship successful - something we both
want - we’ll need to be sure we have good chemistry
together. How might we determine this, and then what
action would you see us engage in to build that
relationship?
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If you and
I were developing some sort of philosophical
difference, how would you want to go about resolving
it?